Measure & Improve: Management Systems in the Jewellery Supply Chain

SAI Helps Rosy Blue Factory in China Develop Management Systems to Meet the Responsible Jewellery Council Code

July 2011

As reported in the June 2011 issue of the newsletter, SAI's partnership with the Responsible Jewellery Council offers new opportunities for both organizations and its membership programs to promote social compliance throughout the jewelry supply chain.

Rosy Blue, the world's largest diamond manufacturer and SAI Corporate Program member, is working with one of their  diamond and stone processing suppliers based in Linyi, China- Rosy Blue Linyi Factory- to help improve their management systems to support their efforts towards meeting the RJC Code of Conduct. SAI Lead Trainer Mike Lee, based in China, made a follow up visit to see check progress based on the agreed improvement tasks defined during the first visit.

"We are continuously looking for improvement opportunities that take into account the conditions, challenges and risks specific to their markets, and also define appropriate strategies and responses to these problems," said Iris Van der Veken, Manager of Corporate Affairs Global at Rosy Blue. "Rosy Blue supports self-regulatory standards and ensures that the company meets its own sustainability goals consistent with the values of our business...our partnership with SA8000® in China and Thailand enhances this vision. The external verification by SAI helps us to understand our position and how we can continue to move forward."

This effort is part of SAI's Social Fingerprint® Program, and demonstrative of its 'measure and improve' approach. Prior to the first visit, Linyi had completed the Social Fingerprint® Self-Assessment, and then Mr. Lee and SAI Lead Trainer Ms. Shirley To conducted a Social Fingerprint® independent evaluation of the supplier, which was used to help it measure any current gaps between its current labor practices and the RJC code, in order to help determine how to improve. They helped the factory form an Internal Social Performance Team, which included managers from multiple departments and worker representatives.

In the follow-up visit, Mr. Lee focused on helping Linyi Factory to determine which corrective actions were fully implemented and to prioritize what to do prior to the upcoming RJC audit. Additional training was provided to the Team.

"We believe the key to improving communications and implementation is improvement in the category of training and capacity building," affirmed Ms. Van der Veken. "Trained, committed people throughout the company are what turn the policies and procedures of a management system from paper to action. Also there we see the expertise of SAI as a tremendous added value to putting our company values into action."

Linyi Factory is preparing to be audited against the RJC Code of Conduct. As a follow up, they are planning to seek SA8000 certification.

Interested in a custom training course for your suppliers? For more information, contact Kate Critchell, SAI Training Manager at  

Bookmark and Share